Postage & Delivery
CHRISTMAS / NEW YEAR DELIVERY
Please note: as the festive period is extremely busy, it may take longer than usual for our courier to deliver your parcel. For guaranteed UK delivery and to avoid any disappointment, we advise that orders are placed no later than 18th December.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure that she or he enters the address correctly. Please ensure the address you are entering is complete and accurate, as we cannot be held responsible for packages shipped with insufficient or undeliverable addresses.
Dr SALTS+ will begin to process your order immediately after you click the PLACE ORDER button. Our system processes orders immediately to distribute products quickly and accurately, therefore we are unable to modify details or cancel an order once it is submitted. There is an opportunity to review the shipping details before committing to placing the order, please review these carefully to ensure they are accurate and correct.
If your package is undeliverable, you will be notified as soon as the package is returned to our facility.
We use Royal Mail 48 as our delivery service. Our standard delivery rate is £4.50 but if you spend over £15 this is complimentary.
You should receive your item within 2-3 working days. As postal delays can sometimes happen, we are unable to investigate any UK orders that have failed to arrive until 8 working days have elapsed from your order being placed. If this is not the case then please let us know by contacting [email protected]
RULES & RESTRICTIONS
Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout. As postal delays can sometimes happen, we are unable to investigate any UK orders that have failed to arrive until 10 working days have elapsed from your order being placed.
Orders are processed for delivery on working days only (Monday through Friday, excluding Bank Holidays).
We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or a missed delivery as a result of incorrect data entry. To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please double check at the checkout stage.
We are unable to process orders to a P.O Box address.
We are unable to send international orders at this time.